Хостинг «Netregistry.au»

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@netregistry
@itsjada Hi,

Sure! Once we have this information we'll be able to provide more support.

Thanks,
Hannah
@WanderLogApp Hi There,

Certain IP blocks in Vietnam have been blacklisted due to fraud and malicious attacks. Unfortunately we can't remove them from the blacklist for security reasons. If you need us to action anything on your behalf, we can speak over the phone to do this.

Thanks,
Hannah
@itsjada Hi There,

I'd like to make sure we're not charging you for services you don't have with us!

If you'd like me to investigate further, could you please provide your domain name or account reference number and I will see what's going on.

Thanks,
Hannah
@therobcarroll Hi Rob,

Let me know your domain name or open support number and we can work on getting these resolved as soon as possible!

Thanks,
Malachi
@josstheboss Hi Joss,

The good news is our premium support team will be able to look into this and provide a resolution as fast as possible. I can confirm that this was escalated to them, I will contact them and get them to reach out to you ASAP.

Thanks,
Malachi
@josstheboss Hi Joss,

I have escalated the following case 03815022, to our Premium support.

They will touch base with you as soon as possible with an update. Please let me know if there is anything else I can do to assist.

Kind regards,
Hannah
@chambershire Hi,

Apologies for the delays you are experiencing with our live chat. If you would like to Inform me with the matter at hand, I'd be more than happy to assist.

Kind regards,
Hannah
@isionaria Hi There,
Please see the link below. You can report any feedback to this page and we will internally escalate to the appropriate representatives.
https://t.co/OkHenZGKeS
Please let me know if there is anything else I can do to assist.
Kind regards,
Hannah
[status] Completed: The scheduled maintenance has been completed. https://t.co/shGF0oItMt
[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/JnWzV1Eaqy
[status] Scheduled (Jan 16, 2020, 22:00 AEDT): Maintenance will begin as scheduled in 60 minutes. https://t.co/iafDjumtER
[status] Scheduled (Jan 16, 2020, 22:00 AEDT): We would like to notify our customers of emergency console maintenance scheduled for tonight (16 January 2020) at 10pm. Customers and staff members that use the console interface will face… https://t.co/EcLiiQoMyE
[status] Resolved: We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:15am. We have investigate… https://t.co/R0xqtAh0wm
[status] Monitoring: We would like to update our customers on the issues that we have been experiencing with the customer facing console.

Our system adminsitrators have identified and resolved the system issue that was causing this an… https://t.co/vdjAAYdxWh
[status] Investigating: We would like to advise customers that we experienced issues with our customer facing console. Customers are experiencing slow responsiveness from their console or the inability to log in from 11:15am. Customers… https://t.co/8hUEpV8adO
@warkolm Hi Mark,

I have sent you a private message regarding further information. I will continue to contact you through there and continue investigating this.

Thanks,
Malachi
@warkolm Hi Mark,

The 1 and 2-year discount prices are available to initial domain registrations only. Outside of that, the cheapest option would still be the 5-year bulk renewal fee.

Let me know if there is anything I can assist with, I'm happy to help where possible.

Thanks,
Malachi
@proofetc Hi Justine,

This is being handled by our senior technical support team. Let me know your domain and I will escalate this to them.

Thanks,
Malachi
@ali_festivale Hi Ali,

Sorry to hear that you have had a poor experience with your hosting service.
Have you tried getting in contact with our support staff ? I would be more then happy to pass your details on the support team.

Kind regards
Stefanie
@theartofweb Hi Duncan,

Please call through to our support staff, they can assist with the domain name(renewal) and ensure the domain is active.

This will be the fastest way to get assistance.

thanks
Stefanie
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