Хостинг «Webafrica.co.za»

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Поддержка технологий
  • PHP
Соцсети и мессенджеры хостера

Твиттер
@webafrica
@Jacoco44378870 Please share the customer code or email address linked to your profile.

@vumatel
@nicklain Please share the nature of your issue and the customer code linked to your profile.
@Jason16878999 We as an ISP are subject to up to 10 working day timeframe to receive confirmation of the refund status from VumaReach and for the funds to reflect in the bank details saved on profile
@Jason16878999 Thank you for your details - from what can be seen on the profile, we see that the finance team has added a refund request to the VumaReach refund list (2021-10-14 09:51).
@SiyaMNzimande We appreciate your efforts - thank you so much
@Jason16878999 We apologize for this experience and have reported your feedback to the teams that monitor the Chat lines - who will investigate and take internal action with the specific agents to improve where required
@Jason16878999 Please share your customer code found on any issued invoice so we may have a look and assist with your inquiry asap.
@Xx_Chrissi_xX Hello there, apologies for missing your inquiry here at the time. We’re keen to help out and are replying to each received inquiry ASAP in an effort to assist all who reached out to us. Please let us know if you still need any support today
@earley_005 Hello there, apologies for missing your inquiry here at the time. We’re keen to help out and are replying to each received inquiry ASAP in an effort to assist all who reached out to us. Please let us know if you still need any support today
@Jason16878999 Hello there, apologies for missing your inquiry here at the time. We’re keen to help out and are replying to each received inquiry ASAP in an effort to assist all who reached out to us. Please let us know if you still need any support today
@Dr_Hitmany Hello there, apologies for missing your inquiry here at the time. We’re keen to help out and are replying to each received inquiry ASAP in an effort to assist all who reached out to us. Please let us know if you still need any support today
@SiyaMNzimande Please share a clear image of the lights showing on both your ONT & Router.
@Jason16878999 @Zamailife We will notify you the moment we receive feedback.
@Phansi87 Appreciate the update. Have a good day.
@Zamailife We will advise the moment we have updates on the refund status asap
@MrBtheLegend Should you wish to proceed with the cancellation after the installation has been down you will be liable for clawback fees of the installation.
@Zamailife From what is seen on the profile - a refund request was logged and added to the VumaReach refund list on 2021-10-08 10:34
To help, we have logged a followup for feedback on the logged refund request and will advise as soon as we receive further insight
@SiyaMNzimande The profile links to a cancelled profile under Bryant Roux - please confirm if this is correct?
@thabanizandile Hello, sorry to hear about this experience, to allow us to assist from this platform please share your customer code linked to the profile.
@SiyaMNzimande Please share your customer code and nature of your inquiry so we may have a look and assist asap

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